Bellhops (previously Campus Bellhops) is a moving company founded in 2011, and is headquartered in Chattanooga, TN. Operating in 20 US markets, Bellhops employs college students and offers moving and lifting services to communities in and around the city centers of their respective market.
Video Bellhops Moving
History
Campus Bellhops was started by Stephen Vlahos and Cameron Doody. Beginning in summer 2011, they promoted their service at Auburn University's freshmen orientation in summer and in a welcome book that went out to all students. Though they aimed to schedule 30-40 moves from their efforts but managed 250 moves during a three-day weekend. The following January, Vlahos began working for Campus Bellhops full-time, and they hired eight Campus Directors at eight of the largest Southeastern Conference schools. These directors in turn hired student bellhops to help perform moves.
Vlahos connected with the Lamp Post Group, a venture capital firm in Chattanooga, Tennessee, and Campus Bellhops was officially headquartered in Chattanooga. On February 1, 2014, Campus Bellhops rebranded to the name Bellhops and the business had expanded beyond college dorm moving services.
In 2017, Bellhops named Luke Marklin (former Uber general manager) CEO of Bellhops.
Maps Bellhops Moving
How Bellhops Works
To book a move with Bellhops, customers use Bellhops online order flow to reserve a time, number of bellhops, and a number of hours for their move. Bellhops provides both complete moving services (including truck, movers & equipment) when both the origin & destination are inside Bellhops' service areas, labor-only assistance to either load/unload customer-provided vehicles, or in-home moving services to rearrange furniture & household goods. Bellhops (movers) on the platform are paired with jobs based on their platform rating, availability, and proximity to the job. Each move has a captain (leader), and any other bellhop is called a wingman.
Bellhops recommends that customers place an order at least 48 hours in advance to guarantee fulfillment. Bellhops will take orders with shorter notice, but may ask the customer for some flexibility in scheduling the job.
At the beginning of the move, the assigned bellhops clock in on site with app-based technology verifying the beginning of each move. Customers will receive a text when their bellhops have clocked in. At the end of the move, the bellhops will clock out in the same manner. The customer will then receive a confirmation email to confirm completion & length of the job. They will also have the opportunity to tip & rate their bellhops, as well as provide feedback on their overall experience. Once confirmed, the customer will be emailed a receipt.
Student Worker Requirements
In order to become a bellhop, each worker must undergo a background check, and must have a registered .edu email address, which ensures that they are in fact a college student.
Benefits of Bellhops
Those who are moving have the option of using a full service company, DIY, or something in between. Bellhops allows customers to control the details of their move, from scheduling, how much lifting help they get, what products they would like to use, and what size truck they will need.
Trucks and other moving products at this time are not included with the Bellhops service.
References
External links
- Official Website
- Mtsusidelines.com
- Theutcecho.com
- Forbes Article
- Inc article
- Business Insider Article
- FastCompany Article
- Tech Crunch Article
- BuzzFeed Article
- Chattanooga Times Free Press
Source of the article : Wikipedia
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